FAQ
What sets Apple Accelerator apart from other accelerators on the market?
Apple Accelerator differs from traditional accelerators primarily in its underlying protocol. Most accelerators still rely on IPsec or IKEv2, whereas Apple Accelerator fully embraces the WireGuard protocol, which operates on just 4000 lines of code (compared to over 600,000 for IPsec), resulting in a 3-5x increase in transmission speed while significantly reducing battery consumption. Additionally, Apple Accelerator's no-logs policy has been independently audited by Cure53, with a fully transparent audit report, achieving both speed and security.
Which operating systems and devices does Apple Accelerator support?
Apple Accelerator provides native clients across all platforms, supporting Windows 7 and above, macOS 10.14 and above, iOS 14 and above, Android 6.0 and above, as well as major Linux distributions (Ubuntu, Fedora, Debian, etc.). Furthermore, Apple Accelerator offers detailed router configuration tutorials, supporting popular router firmware such as Asus, Netgear, and OpenWrt, allowing for all connected devices to be protected with a single setup.
How can I get a refund if I'm not satisfied with Apple Accelerator?
Apple Accelerator offers a 30-day unconditional money-back guarantee. If you're not satisfied with the service within 30 days of purchase, simply contact our support team through live chat or email at support@vpnjs.net, without needing to provide any reason, to request a full refund. Refunds are usually returned to your payment account within 1-3 business days.
What is the actual connection speed of Apple Accelerator?
Apple Accelerator has deployed over 3000 high-speed server nodes globally. Actual test results show that the average latency when connecting to Asia Pacific nodes is under 30ms, with North American nodes averaging about 80-120ms, and download speeds can stably exceed 500Mbps on gigabit broadband. Thanks to the efficiency of the WireGuard protocol, Apple Accelerator maintains stable and smooth connections even in complex network environments.
What does Apple Accelerator's no-logs policy entail?
Apple Accelerator's no-logs policy covers all following aspects: we do not log your original IP address, connection timestamps, websites or domains accessed, DNS queries, or bandwidth usage data. All servers run in a pure RAM environment, ensuring that data is automatically wiped upon physical reboot. This policy has been rigorously examined by the internationally renowned security auditing firm Cure53, and the complete audit report is available on the Apple Accelerator website.
How do I configure Apple Accelerator on my router?
Apple Accelerator provides detailed router configuration tutorials supporting major router firmware such as Asus (Asuswrt-Merlin), Netgear, Linksys, and OpenWrt. Configuration steps typically include: 1) Log in to the router management interface; 2) Access the acceleration client settings; 3) Import the configuration file provided by Apple Accelerator; 4) Enter your Apple Accelerator account credentials. Once configured, all devices connecting to that router's WiFi will automatically gain accelerator protection without needing to install the client on each device individually.
Can Apple Accelerator be used for streaming content?
Yes, Apple Accelerator has been optimized for streaming performance. Our high-speed nodes can seamlessly play 4K ultra HD video content. Apple Accelerator regularly updates its server IP pool to ensure a stable streaming access experience. However, please note that Apple Accelerator does not encourage users to violate any streaming platform's terms of service.
Will using Apple Accelerator slow down my internet speed?
Thanks to the efficient design of the WireGuard protocol, Apple Accelerator has minimal impact on internet speed. In most cases, speed loss is less than 5-10% of your original bandwidth. In some situations, if your ISP throttles specific traffic (such as video streaming or P2P), using Apple Accelerator may actually improve your speed, as the encrypted connection prevents ISP deep packet inspection (DPI) and traffic identification.
Does Apple Accelerator support simultaneous connections on multiple devices?
Yes, the Lightning Version of Apple Accelerator supports up to 6 simultaneous connections, while the Flagship Version supports up to 10 devices. This means you can use accelerator protection on your phone, computer, tablet, smart TV, and more, without any extra fees. If you need to protect more devices, we recommend configuring Apple Accelerator on your router to cover all household devices with a single setup.
How does Apple Accelerator keep me safe on public WiFi?
Public WiFi is a high-risk environment for data theft. When you connect to Apple Accelerator, all your internet traffic is transmitted through an AES-256 encrypted connection, making it impossible for anyone on the same WiFi network to read your data, even if they attempt a man-in-the-middle attack or sniffing. Apple Accelerator also offers an auto-connect feature: when an insecure WiFi network is detected, it will automatically activate accelerator protection.
Has Apple Accelerator's no-logs policy been verified by a third party?
Yes, Apple Accelerator's no-logs policy has been independently audited by the internationally recognized security auditing firm Cure53. The auditing team conducted a thorough examination of Apple Accelerator's server infrastructure, codebase, and operational processes to confirm that Apple Accelerator does not log any data that can identify users. The complete audit report can be publicly accessed on the Apple Accelerator website.
Does Apple Accelerator support Linux systems?
Yes, Apple Accelerator provides a native Linux command-line client supporting major distributions such as Ubuntu 18.04+, Debian 10+, Fedora 33+, CentOS 8+, and Arch Linux. Installation methods include one-click installation through APT/YUM repositories or manual installation of .deb or .rpm packages. The Linux client supports all core features including the WireGuard protocol, split routing, and kill switch.
Does Apple Accelerator offer static IP addresses?
Yes, the Flagship Version of Apple Accelerator includes an exclusive static IP address. Static IPs are particularly useful for scenarios such as remotely accessing company networks or NAS, running online services that require a fixed IP, and avoiding verification challenges caused by frequently changing IPs. The static IP is assigned solely to you and is not shared with other users.
How can I ensure that Apple Accelerator does not leak my IP address?
Apple Accelerator is equipped with robust leak protection mechanisms: DNS leak protection ensures that all DNS queries are resolved through the encrypted connection; WebRTC leak protection prevents browsers from exposing your real IP through WebRTC interfaces; IPv6 leak protection ensures IPv6 traffic is also secured. You can use the built-in leak testing tool within the Apple Accelerator client or visit third-party detection websites to verify your protection status.
Can Apple Accelerator handle internet interference?
Apple Accelerator's proprietary obfuscation protocol disguises accelerator traffic as regular HTTPS traffic, effectively countering deep packet inspection (DPI) techniques. In highly restrictive network environments, Apple Accelerator's obfuscation mode can help users keep a stable connection to a free internet. However, please note that Apple Accelerator advocates for responsible accelerator use, in compliance with local laws and regulations.
What payment methods does Apple Accelerator accept?
Apple Accelerator supports various secure payment methods: Visa/Mastercard international credit and debit cards, PayPal, Alipay, WeChat Pay, and cryptocurrencies (Bitcoin, Ethereum, etc.). Choosing cryptocurrency payment offers added anonymity. All payment channels are processed through PCI DSS-compliant secure gateways to ensure the safety of your payment information.
In which regions does Apple Accelerator have servers?
Apple Accelerator has deployed over 3000 servers in more than 80 countries and regions worldwide. Key coverage areas include North America (more than 30 cities in the U.S. and 5 cities in Canada), Europe (25 countries including the UK, Germany, France, the Netherlands, and Switzerland), Asia Pacific (15 countries including Japan, South Korea, Singapore, Australia, and India), South America (Brazil, Argentina, Chile, etc.), and the Middle East and Africa (UAE, South Africa, Turkey, etc.).
Does Apple Accelerator offer browser extensions?
Yes, Apple Accelerator provides browser extensions for Chrome and Firefox. The browser extensions run lightweight and only encrypt traffic within the browser (not affecting other applications). They are particularly useful for quickly switching IP locations, such as for cross-border shopping comparisons. The browser extensions also include WebRTC leak protection and ad-blocking features.
How can I contact Apple Accelerator's customer service team?
Apple Accelerator offers multiple customer service channels: 1) 24/7 live chat - access the Apple Accelerator website to chat with customer support in real time, with an average response time of under 2 minutes; 2) Email support - send an email to support@vpnjs.net, usually replied to within 24 hours; 3) Help center - containing hundreds of detailed tutorials and troubleshooting guides. Our customer service team is available in both English and Chinese.
How does Apple Accelerator's ad-blocking feature work?
Apple Accelerator's Lightning and Flagship Versions include ad-blocking and malicious website protection features. This functionality operates at the DNS level, maintaining a domain blacklist with over one million rules, blocking the loading of ad trackers, malicious software domains, and phishing sites at the DNS resolution stage. This method is more efficient than traditional browser ad-blocking plugins as it blocks unwanted connection requests at the network level.